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FAQs

PRICING

Prices are available on request.

Custom pricing is available upon request.

 

VIEWING THE WORK

Our Melbourne Atelier is open by appointment only during the week between 10am and 4pm Monday – Friday.

Please call the Atelier +61 3 9417 6501 to arrange a meeting.

To find your nearest representative, please select the “Dealers” tab on our website.

Email us to find public spaces where you can see our work around the world.

 

CUSTOM & COMMISSION DESIGN

We welcome and celebrate Custom & Commission designs.

Please contact our design team to arrange an appointment to discuss your brief and requirements.

 

TRADE

We offer trade discounts to our Industry friends, please enquire direct for information on trade orders.

 

ESTIMATED LEAD TIMES

14 – 16 weeks.

*Please note that lead times may vary, we advise to contact your local representative for up to date information.

 

SHIPPING

We ship worldwide and carefully package each piece via airfreight.

Local deliveries are either delivered by our dispatch team or by using a reputable local freight company.

All freight costs include packaging, insurance and shipping costs.

 

INSTALLATION

We have designed each piece to be easily installed by an electrician.

We are happy to recommend electricians for local installations.

Most fixtures are fully assembled & those that do not have instructions included.

Gloves should always be worn when handling the fixtures, fingerprints will tarnish the surface over time.

Hardware to run fixtures is always the responsibility of an electrician or licensed installer.

We can provide some (but not all) advice to guide you.

 

INTERNATIONAL

We provide 110/120v wiring and bulbs for international deliveries upon request.

Any local taxes, VAT or duties are billed by customs to the consignee upon delivery.

 

CLEANING OUR FIXTURES

Please contact your sales representative for care and cleaning instructions, as each fixture has a specific cleaning method.

CB_Care_Cleaning_Guide

 

QUESTIONS?

We are happy to help with your queries at any time via sales@christopherboots.com or visit us by appointment at 369 Gore Street, Fitzroy.